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FAQ

How long does shipping take?

All orders are processed and prepared for shipping within 5–14 business days after payment is confirmed.

Shipping Time (after shipment):  
Estimated delivery times are as follows:

- Asia: 5–10 business days  
- North America (USA & Canada): 7–15 business days  
- Europe: 10–20 business days  
- Oceania: 7–15 business days  
- Middle East: 10–20 business days  
- South America & Africa: 15–30 business days

Estimated shipping dates for pre-orders will be provided on the product page or communicated via email.

Can I return or exchange an item?

We do not accept returns or exchanges unless the item is defective or we made a mistake with your order. Please make sure to double-check the product details, size, and other information before placing your order.

Do you restock sold-out items?

Sometimes we do, sometimes we don’t. If you see something you love, grab it while it lasts — we like to keep things fresh and limited. Stay tuned on our socials for restock updates :)

Can I collab with ZPXO?

We’re always down to connect with creative people. If you post a dope photo or video featuring our items, make sure to tag us on Instagram — either in the caption or on the content itself. If we love it, we might feature your content on our website’s product pages (with credit, of course). Just keep it real — we vibe with genuine energy.

We’re mainly on Instagram for now, but TikTok might come soon — stay tuned 👀